Arrow down
HappyHugo Casino
200% / €200
Updated:
HappyHugo Casino
(1.0)
Casino Gorilla review
  • Excellent bonus system
  • Fast payouts
  • Good game selection
  • Curacao licence

HappyHugo Casino

NOTICE: Unfortunately, Casino Gorilla can no longer recommend Happy Hugo Casino to its visitors.

Visit one of the following trustworthy casinos instead:

1. MrQ Casino2. Rizk Casino3. Boylesports Casino

First deposit bonus: 200% / €200
Without deposit: 10 Bonus Spins

Review

Overall rating:
Bonuses:
Usability and appearance:
Games:
Customer support:
Banking options:
Mobile:

Bonuses

First deposit bonus:200% / 200€
Bonus code:Not Needed
Bonus wagering:0x
Forfeitable:No
Without deposit:10 Bonus Spins
No deposit bonus wagering:0x
Exclusive bonus:No

Features

Minimum deposit:20€
Live casino:Yes
Mobile casino:Yes
VIP program:Yes
Gamification:No
Sports betting:No
Live chat:No

General information

Casino's name:HappyHugo Casino
Launch date:01/2016
Main license:Government of Curaçao
Currencies:EUR
Languages:

Screenshots

User reviews

Banking methods

Game suppliers

HappyHugo Casino Review

HappyHugo is a cheeky robot who is all about bringing the ‘best value with the most popular games and the best bonuses possible to our players’, at least according to the site’s mission statement. The Casino Gorilla certainly got interested when he saw that part about the ‘best bonuses possible’, but he will be the judge of just how good the bonus offers are at this site. The casino advertises a ‘wager free bonus on every deposit’ which sounds almost too good to be true. Let the Casino Gorilla be your guide to this colourful casino and to see whether these bold claims are as good as they appear.

Pros:
  • No Wagering On Bonus
  • 10 Free Spins Upon Registration
  • Club Hugo Available To All
Cons:
  • Not Available In UK, Australia or US
  • Bonus Cannot Be Withdrawn

HappyHugo Welcome Bonus

The Casino Gorilla has done his research and dived into what exactly is on offer for new joiners from this friendly robot Hugo. And sadly, it is not quite as good as it sounds from the original description. It is true that there is no wagering required on this bonus, but it is also the case that you cannot withdraw the bonus money you receive. So imagine you deposit €20 and receive a welcome bonus of €40. You turn this €60 into €100 and you want to withdraw. The maximum you can take out will be 100 – 40 (bonus) = €60, and when you take this money out your bonus disappears. Many casinos lock winnings from bonus awards into a wagering requirement and while this is not the case with HappyHugo, they are not exactly shouting about the fact that the bonus can never be withdrawn. For future deposits, players can also claim a bonus every time, ranging from a 5% bonus for deposits of between €20-€49 to 30% if your deposit is between €500 and €1,000.

Bonus Terms and Conditions:
  • 10 free spins upon registration
  • First deposit matched by 200% to €200
  • No wagering requirement to withdraw winnings from bonus
  • Max bet €10
  • Bonus cannot be withdrawn
  • Maximum winnings 10x bonus amount (or €1,000)

Free Spins

Just for registering with HappyHugo Casino you will earn yourself 10 free spins on the famous Starburst game. You must be living in one of Austria, Finland, Iceland, Ireland, New Zealand, Norway, Sweden and Switzerland to be eligible to receive these spins.

No wagering is required to be able to withdraw whatever you make from your free spins, although there is a maximum limit of €80 worth of winnings that you can earn from no-deposit free spins. These free spins expire 7 days after registration so don’t miss out, just in case you hit it lucky on Starburst with your ten freebie spins.

Bonus Code

You will not need to enter a bonus code when you come to claim your welcome bonus offer from HappyHugo Casino. Instead, simply click to claim the bonus when you are in the cashier making your opening deposit. When you complete your deposit, the 200% matching bonus will be added to your account, and any winnings you earn from it are instantly cashable.

Slot Games

There are over 550 slot games to play at HappyHugo, which should keep most slot gamers as happy as that cheerful robot. Well, it will if you are fans of NetEnt, iSoftBet, 1×2 Gaming or any of the other providers whose games appear here. Because this casino is licensed in Curacao rather than Malta or the UK, some big-name game providers do not allow their games to be used, which means that players will miss out on games from top developers like Playtech, Microgaming, Quickspin and Yggdrasil. To give you an idea of what is in store, have a look at some of the most popular games at HappyHugo Casino:

  • Al Capone
  • King of Monkeys
  • Starburst
  • Twin Spin
  • Tiger’s Claw
  • Swipe and Roll
  • Universal Monsters
  • Spartans’ Legacy
  • The Angler

Live Games

The live dealer casino is probably not one of the strengths of HappyHugo although they have gotten better in that regard. In the past they didn’t have live games at all, so the fact that they now offer a selection of NetEnt titles is certainly an improvement. All the usual games are there so players can expect to find options like roulette, baccarat, blackjack and casino poker tables. While not the most comprehensive list of live games around, there is still enough to keep most players happy here.

Mobile Gaming

Like most modern online casinos, you will be able to play on the move with the mobile options at HappyHugo Casino. Simply enter the website’s address in the browser of your smartphone or tablet and start enjoying your favourite casino games. There is a strong representative selection of varied games available to mobile players, whether you prefer to use Android or iOS devices.

Transactions

There are plenty of deposit methods available at HappyHugo, including:

  • Bank Wire Transfer
  • MasterCard
  • Neteller
  • Paysafe Card
  • Visa
  • Skrill

The minimum deposit is €20, but be aware that deposits made using Skrill or Neteller will not qualify to earn the deposit bonus. Withdrawals are set at a rather steep €80 minimum and can be processed via Bank Wire Transfer, Neteller, Paysafecard, Visa and Skrill. There is a weekly cap on withdrawals of €10,000.

Security and Fairness

HappyHugo Casino loses points when it comes to security because of the fact that it holds a Curacao license, which is less strong than the European licenses available from the UK or Malta. There have been issues with the owners of this casino in relation to large payouts, so this is one casino to approach with a degree of caution. However, SSL-digital encryption, the latest firewall technology and continuous database monitoring are all employed to keep player information safe and secure.

Support

Get in touch with HappyHugo via live chat in English, French, Norwegian, Finnish or Swedish languages. Email support is also available in the same five languages. Reports about the support team have generally been positive, and you can expect to have your questions answered promptly and professionally, although it should be noted that live chat is not available 24/7.

Restricted Countries

Due to licensing arrangements, players residing in the following list of countries cannot join HappyHugo Casino: Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom and the United States. Obviously, the UK is included in this list due to the fact that the casino doesn’t have a UK license. Check terms and conditions on the site for the full list of restricted territories.

Conclusion

This is another casino which has a few green bananas in the bunch – as the Casino Gorilla would say. There are certainly plenty of positives like the free spins upon registration and the fact that bonus winnings are not locked into a wagering requirement. However, the site is pretty coy about mentioning that your bonus cannot be withdrawn. The casino holds a weak license from Curacao, which means that people living in countries like the UK cannot join, but others may well be tempted by the offers of wager-free bonuses with every single deposit. This is not a premium-quality site but they may just tap into something with their innovative bonus offers.

Check out also:

BetAt Casino

BetAt Casino

First deposit bonus

100% / £150 + 50 Free Spins

Without deposit

-

1xSlots Casino

1xSlots Casino

First deposit bonus

100% / £300 + 150 Free Spins

Without deposit

-

SlotJoint Casino

SlotJoint Casino

First deposit bonus

200% / $40

Without deposit

-

Casino Gods

Casino Gods

First deposit bonus

100% / £300 + 300 Bonus Spins

Without deposit

-

Casimba

Casimba

First deposit bonus

100% / £500 + 50 Bonus Spins

Without deposit

-

Comments:

7.2.2019 - carla johnson

Happy Hugo and a happy player. Awesome welcome bonus and loyalty rewards here. There is even a mobile casino, so I never miss out on any action and I can play at any time.

12.2.2019 - Alicia Joyce

I love playing all the live games here, no complaints there. The dealers are very professional and stream quality has been great so far. However, I am a bit skeptical about the security and the reputation of the casino since it’s so new. They still have a long way to go.

21.10.2019 - M. Hughes

If you are a live casino fan then look elsewhere, but slot game lovers need to check out this brilliant casino. Ask me why and there is a one word answer: BONUSES. The offers here are ones you will find hard to beat anywhere. There is no messing around with wagering requirements as what you win you get to cash out. The welcome bonus is a brilliant 200% and you get to take out anything you win from it instantly. Plus there are loads more promotions available for existing players. If you can find a better bonus offer then well done to you, but for me this one is the best.

24.3.2020 - Lauren

Had a bad experience at this site. Deposits were made fast, but it was a nightmare to try to withdraw any payouts. Very high wagering requirements on bonuses and the customer support team took a log time to respond. Finally got my money out and will never play here again. Anyone looking for a casino should avoid this site and look for one with better games, better bonuses, and simple player terms. What a disappointment.

Players' Experiences - Leave a comment

Your email address will not be published. Required fields are marked *