Lucky Casino Review100% / €500
The Casino Gorilla has been around the block a couple of times, so he knows that when you are paying for a popular URL like ‘luckycasino.com that you are going to pay big for it. Perhaps they spent too much on the URL and not enough on the site design, as it is not exactly a ‘wow’ moment the first time you log on. Your guide to this particular casino is Lucky the Leprechaun, a cartoonish character which is hardly breaking the mould. While first impressions may not be too magical, it cannot be denied that there is a very nice selection of games to choose from here. On top of that you have got a strong licence and the promise of very speedy withdrawals, so the Casino Gorilla is going to do a more intensive investigation before passing judgement on this place.
- Good Variety Of Game Developers
- Plenty Of Different Payment Methods
- Lots Of Table Games
- Limit On Bonus Withdrawal
- High Wagering Requirements For Bonus
- First Deposit Bonus: 100% / €500
- Free Spins: 0
- Payment Methods: Mastercard, Neteller, Skrill, Trustly, Visa, Zimpler
- Licenses: Government of Curaçao, Malta Gaming Authority, UK Gambling Commission
- Bonus Code: Not Needed
- Wagering Requirement: x35
- VIP Program: Yes
- Mobile Casino: Yes
- Live Casino: Yes
- Foundation Year: 2015
- Email: firstname.lastname@example.org
- Software Provider: Betsoft, Endorphina, Evolution Gaming, Ezugi, GameArt, GamesOS/CTXM, iSoftBet, Join Games, NetEnt, Nyx Interactive, Play'n Go, Pragmatic Play, Quickfire, Yggdrasil Gaming
- Available languages: English, Finnish, Norwegian, Swedish
Some of those excellent games come from big-name developers like NetEnt, Betsoft, Nyx Interactive, Play’n GO and Yggdrasil Gaming, which is a good sign that this casino does have something positive to offer. After all, these respected companies don’t lease their games to just any old online casino. It is fair to say that not every game is of the highest quality, but you will find the following at Lucky Casino:
- The Slotfather
- Jumanji Video Slot
- Hugo Goal
- Vikings Go To Hell
- Jack and the Beanstalk
- Gem Rocks
- Aztec Warrior Princess
Lucky Casino could certainly never be accused of neglecting table games at the expense of their slot offerings. There are well over 100 table games on this site, including a large number of live dealer games. Those live casino options include roulette, blackjack, casino hold ‘em, Caribbean stud and baccarat. In fact although there are quite a lot of tables, most of these are simply variations of blackjack and roulette so the variety is not what some players would demand. If you want table games other than the ones listed above you will have to settle for the RNG versions of these games.
There are no apps to download for the Lucky Casino, but you will still be able to enjoy a selection of their games if you prefer to play on a mobile device. Simply log on as normal from your smartphone or tablet and you will be greeted by a select range of slot and table games. While the quantity of games will be more limited than on the desktop version of the casino, the quality certainly will not suffer by being played on the smaller screen devices.
Lucky Casino Welcome Bonus
Sign up with Lucky Casino and you can earn a welcome bonus of up to €1,500 based on your deposits. Your first bonus of between €10 and €500 will get you a 100% matched bonus to that amount, with a wagering requirement of 35 times the deposit plus bonus. The second deposit is matched by 50% up to €500 with the third matched by 25% up to €500 to give you that potential €1,500 total. The wagering requirements decrease to 30 and 25 times the deposit plus bonus for the latter two offers to reflect the fact that your deposits must be larger. This may sound like an okay deal, but the more the Casino Gorilla investigated this offer the less he liked it. The wagering requirements are extremely high for one thing, which is never good. Plus if you check the small print you will find that you cannot withdraw more than €1,500 of the bonus no matter how much you win. This offer is definitely not as good as it first seems.
- 100% bonus based on first deposit up to €500
- 50% bonus based on first deposit up to €500
- 25% bonus based on first deposit up to €500
- Bonus + Deposit x35/30/25 wagering requirement
- Maximum bonus withdrawal €1,500
Unfortunately, most new players with Lucky Casino will not get free spins as part of their welcome bonus, except for those lucky folk from Norway and Germany. If you are based in either of these countries you can receive NetEnt free spins as part of the new member package. Otherwise you must wait for future promotions to receive free spins. Deposit free spin bonuses have a x40 wagering requirement on winnings, with no deposit free spin offers asking a x50 wagering requirement.
When you go to claim your welcome bonus from Lucky Casino you won’t need to worry about entering any codes. Just make your qualifying deposit of more than €10 and the bonus is yours. Other promotions on offer may require a code in order to claim the bonus, but you will be informed either by email or on the site if this is the case.
All of the familiar and expected payment methods are available at Lucky Casino. Credit and debit cards, e-wallets and various bank transfer options are all present and correct. Plus you have the voucher payment system paysafecard, although this is for deposits only. When it comes to making withdrawals, there is a limit in place of €30,000 per month, which is all well and good unless you hit the jackpot! They promise to process any withdrawal requests within 24 hours although methods like bank transfers will take a little longer to hit your account.
Security and Fairness
Lucky Casino is operated by the Viral Interactive Group and is licenced in the UK, Malta and Curacao. While the third of these is not a very reliable regulator, the first two will ensure that the highest of standards are adhered to. The site uses encrypted software to protect any and all communications and they require your ID to make sure that players are above 18 and that payouts go to the right people. The games come from recognised developers and are independently tested to make sure that they pay out fairly and correctly.
You will only be able to contact the support team at Lucky Casino after you have registered with the site and signed in. That support can be contacted via live chat or email, but this is not a 24-hour service so you may have to wait for a response at certain times of day. When you do get through to them you can expect to receive competent advice, but not having 24-hour access is something of a shame.
Indonesia, Iran, Iraq, Israel, Malaysia, Morocco, Myanmar, Namibia, Nigeria, Pakistan, Philippines, Qatar, Russia, Saudi Arabia, Australia, Belgium, Bulgaria, Czech Republic, Cyprus, China, Denmark, Estonia, France, Gibraltar, Hungary, Hong Kong, Italy, Latvia, Lithuania, Mexico, Montenegro, Poland, Portugal, Romania, Singapore, Slovakia, Spain, Turkey, and the United States.
For a full list of restricted countries, visit the casino’s “Terms and Conditions” page.
It seems as though Lucky Casino had plans to create an adventure-style loyalty plan featuring a world map and different characters, but although this was scheduled for early 2017 it hasn’t gotten off the ground yet. What you are left with are characters in search of a story, and a casino which promises more than it delivers. The welcome bonus is a disappointment, with high wagering requirements along with limits on how much can be earned from it. The game selection is not bad but this is a casino which could do with some upgrades to move it into the top ranks of online casino sites.